Support Center

How Can We Help You?

Find answers to common questions, troubleshooting tips, and ways to contact our support team.

Frequently Asked Questions

Everything you need to know about GlowCursor

How do I install GlowCursor?

1. Visit the Chrome Web Store and search for "GlowCursor"

2. Click "Add to Chrome"

3. Confirm the installation by clicking "Add extension"

4. The GlowCursor icon will appear in your browser toolbar

You can also install it directly from our website by clicking the "Install for Chrome" button.

How do I enable or disable GlowCursor?

1. Click the GlowCursor icon in your browser toolbar

2. Toggle the "Enable" switch to turn the trail on or off

The setting is saved automatically and will persist across browser sessions.

How do I change the cursor effect?

1. Click the GlowCursor icon to open the popup

2. Select your preferred effect from the dropdown menu

3. Choose from 10 stunning effects: Rainbow, Fire, Neon, Galaxy, Magic Dust, Electric, Smoke, Stars, Glow, and Aurora

You can also adjust particle size, trail length, speed, and opacity.

Does GlowCursor slow down my browser?

No. GlowCursor is built for performance:

  • Uses hardware acceleration
  • Runs at 60 FPS with minimal CPU usage
  • Optimized particle system with pooling
  • Uses Canvas API for efficient rendering
  • You can adjust FPS mode (60/30/15) in settings
Does GlowCursor collect my data?

No. GlowCursor collects absolutely zero data.

  • No browsing history collected
  • No tracking or analytics
  • All settings stored locally in your browser
  • No external network requests
  • No cookies used

See our Privacy Policy for more details.

Can I customize the colors?

Yes! You can customize multiple aspects of the cursor trail:

  • Effect: Choose from 10 different color palettes
  • Particle Size: Adjust from 2 to 20 pixels
  • Trail Length: Control how long the trail is
  • Speed: Set the animation pace
  • Opacity: Control transparency
  • Glow Intensity: Adjust the glow effect strength

All settings are saved automatically in your browser.

Why isn't the cursor trail appearing?

Try these troubleshooting steps:

  1. Check if the extension is enabled (click the icon and toggle "Enable")
  2. Refresh the webpage
  3. Check if the effect is set to something other than "Off"
  4. Try disabling and re-enabling the extension
  5. Restart Chrome

If the issue persists, please contact support.

How do I reset to default settings?

1. Click the GlowCursor icon in your toolbar

2. Scroll to the bottom of the popup

3. Click the "Reset Settings" button

This will restore all default settings: Rainbow effect, particle size 8, trail length 30, glow intensity 1.0, speed 1.0, opacity 1.0, and 60 FPS.

Troubleshooting

Common issues and how to fix them

🔧

Extension not working on a specific site

Some websites may block extensions for security reasons. Try refreshing the page or checking if the site has any restrictions. You can also try disabling and re-enabling the extension.

🔄

Settings not saving

Make sure you have "storage" permission enabled. If settings still don't save, try clearing your browser cache or reinstalling the extension.

Performance issues

If you experience lag, try reducing the trail length, particle size, or FPS mode in settings. You can also disable the extension on resource-intensive sites.

🔒

Extension not showing in toolbar

Go to chrome://extensions/ and make sure GlowCursor is enabled. If it's still not showing, click the puzzle piece icon in your toolbar and pin GlowCursor.

Get in Touch

We're here to help! Reach out and we'll respond within 24-48 hours.

Or reach us directly at:

support@glowcursor.com

Ready for a Beautiful Cursor?

Install GlowCursor and experience the magic today.

Install for Chrome